General Terms & Conditions
Invoices:
All invoices shall be due in accordance with deposit terms outlined in this Agreement. Any amount payable by the client to the supplier in terms of this Agreement and not paid on due date, shall accrue interest at 2% (two per centum) above prime bank overdraft rate as advised by the suppliers’ Bank. All bank charges incurred are for the account of the Client and will be billed accordingly.
Cancellation by E.Y.E’s ON SITE:
E.Y.E’s ON SITE reserves the right to cancel this Program forthwith and without liability on suppliers’ part in the event of any damage to, per destruction of the allocated venues for this Program by fire, vis major, act of God, any shortage of labor or food supplies, strikes, lockouts, and industrial unrest, or any other causes beyond control of the supplier which shall prevent supplier from performing suppliers’ obligations in connection with this Program. In these circumstances every effort will be made by supplier to accommodate Program at another establishment.
Liability:
Neither E.Y.E’s ON SITE nor third party suppliers’ agents shall be liable for any damages or loss which may be caused to any of the goods of the client or customer, client or customer’s employees or invitees participating in the Program for whatever reason, nor to any injury or loss of life to the client or customer employees or customer’s invitees howsoever caused. The client further indemnifies and holds harmless the supplier against any client that may be against E.Y.E’s ON SITE by client and/or client’s associates relating to the provisions of the clause.
Client Liability:
The client shall be responsible for any damages caused to the allocated venues and supplied equipment, by any act or omission of the client or employees of the client.
Alterations and amendments:
E.Y.E’S ON SITE shall be entitled to revise prices based on changes in airfares and/or land transport mentioned in customer’s Program should conditions necessitate it, also concerning availabilities at the time of confirmation of reservation prior to client signature on this Agreement. Telecommunication and administration costs will be charged to client by supplier for major changes to Program content (such as dates or locations) made after client signature on this Agreement and when the client signed Agreement has been received by supplier. The prices and availabilities for hotels, car rental, bus companies, etc. proposed in supplier’s itinerary for this Program are correct on the date of proposal, and may change by the time or client confirmation signature on this Agreement. E.Y.E’s ON SITE will not be responsible for any changes made to prices or advertisements to customer by client regarding hotels, car rentals, bus companies and supplier will not be liable for misrepresentation, false or deceitful representations by client to customer.
Service Agreement:
Any service agreement signed by both parties constitutes the whole agreement between the parties and no warranties or representations, whether express or implied not stated herein shall be binding on the parties. No agreement at variance with the terms and conditions herein shall be implied not stated herein shall be binding on the parties. No agreement at variance with the terms and conditions herein shall be binding on the parties unless reduced to writing and signed by or on behalf of the parties by duly authorized persons.
Reservations / Deposit / Final Payment
Individuals:
30% deposit of the total estimated turnover is required to confirm reservations in order to secure the booking. No deposit will be made by E.Y.E’s ON SITE as confirmation of bookings to hotels, car rental companies, transportation companies, restaurants, etc. without prior receipt of this deposit.
Should E.Y.E’s ON SITE not receive the deposit in due time in order to secure the bookings, it cannot take responsibility for bookings cancelled by the suppliers concerned.
Full and final payment is due not later than 50 days prior to the arrival of the clients.
All prices are net of commission; any bank transfer costs incurred by E.Y.E’s ON SITE will be charged.
Upon confirmation of services, the client accepts E.Y.E’s On Site terms and conditions. The terms under which you agree to use E.Y.E’s ON SITE’s services cannot be changed.
Incentive and Leisure Groups:
A 20% deposit of the total estimated supplier Program price is required to confirm all services ordered by the client. Should 20% not be sufficient to cover the required deposits by the suppliers, supplier reserves the right to request a higher percentage with advance notice and documentation provided to client.
Should E.Y.E’S ON SITE not receive the deposit in due time in order to secure the Program services, supplier cannot take responsibility for services cancelled by E.Y.E’s ON SITE and the E.Y.E’s ON SITE third party suppliers concerned.
A further 50% deposit of the total estimated Program price is required 3 months prior to customer’s Program arrival and full prepayment of the remainder due is required not later than 30 days prior to Program arrival. Rooming and special request lists shall be required 30 days in advance of Program arrival. Should the payment not be received within the stipulated periods above, E.Y.E’S ON SITE reserves the right to cancel the services contemplated under this Agreement.
All prices are net of commission.
Upon confirmation of services by client signature on this Agreement, the client accepts E.Y.E’S ON SITE terms and conditions. The terms under which client agrees to use supplier services cannot be changed without mutual consent of both parties.
